Accessing a Deceased Person’s Google or Gmail Account
Google says that in rare cases, it may be able to provide to the contents of a Google account or Gmail account to an “authorized representative” of the deceased user. While there’s no guarantee that you may gain access to the account, Google ensures that it will carefully review all applications for this type of request.
You need to fax or mail a list of required documentation to Google, including a copy of the death certificate of the deceased user for valid proof. Upon review, Google will then get in touch with you by email to let you know if the decision has been made in order to move on to the next step in the process.
In April of 2013, Google introduced Inactive Account Manager to help users plan their “digital afterlives,” which anyone can use to tell Google what they want done with all their digital assets after they’ve been inactive for a specific period of time.